Política de envío

Gibtly Shipping Policy

Effective Date: 1st February 2025

1. Order Processing & Fulfillment

  • All products are printed on demand and fulfilled by a third-party provider.
  • Production time typically takes 2-5 business days, depending on the product and order volume.
  • Once production is complete, orders are shipped directly from the nearest fulfillment center to the customer’s location.

2. Shipping Times & Estimates

  • Shipping times vary based on the destination and chosen shipping method. Estimated delivery times are as follows:
    • US Standard Shipping: [4-6] business days
    • US Express Shipping (if available): [3-4] business days
  • Exact delivery times outside the US depend on the shipping provider and location. Unforeseen delays (e.g., customs, weather) may affect delivery.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the product type, destination, and shipping method selected.
  • Additional fees (e.g., customs duties, taxes) may apply for international orders and are the responsibility of the customer.

4. Tracking Information

  • Once an order ships, customers receive a tracking number via email.
  • Tracking updates may take 24-48 hours to reflect on the carrier’s website.

5. Address & Delivery Issues

  • Customers are responsible for providing the correct shipping address at checkout.
  • If an order is returned due to an incorrect or incomplete address, reshipment costs will be the customer’s responsibility.
  • If an order is lost or delayed beyond the estimated delivery time, please contact us at returns@gibtly.com for assistance.

6. Shipping Restrictions

  • Some products may not be available for shipping to certain locations due to our third party supplier's fulfillment limitations.
  • Shipping to P.O. boxes or military addresses may be restricted or result in longer delivery times.

7. Order Issues & Replacements

  • If an order arrives damaged or defective, customers must report the issue within 7-14 days of delivery with photo evidence.
  • Replacements or refunds will be issued at Gibtly’s discretion if the claim is valid.

8. Contact Information

For any questions or concerns regarding shipping, please contact us at info@gibtly.com